Shipping and Returns

Shipping Options

We offer shipping via the United States Postal Service (USPS), UPS, and  FedEx.

You can see the available shipping methods and their cost before making a purchase.

The shipping times are calculated from the day we ship your order, not the day that you place your order. We ship Monday through Friday and we normally ship in-stock items within 1 to 2 days.

On occasion, we may change the selected shipping method to an alternate method if it makes more sense (e.g. the package will arrive sooner) and there will be no additional charge for this service. This decision is at our discretion.

Note that an order can be sent to only one destination address. If you need to send orders to more than one destination, please make a separate purchase and checkout for each destination.

The "from" address on all orders shipped is "Artifacts Trading Company"

Return Policy & Procedure

We try to make returns easy. First, some general rules:

  1. Item(s) must be returned within 10 days of purchase date on receipt. NO EXCEPTIONS!
  2. Customer must pay return shipping charge unless we shipped the wrong item or the item is defective.
  3. To receive a full refund of the purchase price, the item must still be new and in the original packaging, with original package condition. In other words, unless otherwise noted below, if we cannot sell the product in the condition it is returned, then we will not issue a refund. However, all orders of $300 or more are charged a 15% restocking fee.
  4. In all cases, a refund can be provided only to the original purchaser and in the method used for original payment (e.g. credit card, check, PayPal, etc).

Our return address:

Artifacts Trading Company
3500 Brittmoore Rd
Houston, TX 77043